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5 Ways to Delight Your Customers

The new metric for measuring business success is customer delight. If you’re not delighting your customers, the prospect of growth in today’s highly competitive, low-growth economy isn’t promising.When...

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5 Tips for Empowering Your Employees Through Customer Feedback

One of the best investments you can make as a manager, executive, or business owner is in making your employees successful.Companies focused on making their employees happy and successful are more...

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